Terms and Conditions

Last updated: 11/25/2025

These Terms and Conditions (“Terms”) explain the rules for using the website operated by Big Daddy’s Dumpsters (“we,” “us,” or “our”) and for booking and using our dumpster rental and related services. Our business is based in Marshall, North Carolina, and we serve customers in North Carolina only.

By accessing or using our website at https://bigdaddydumpz.com/, contacting us, or booking our services by phone, online, email, or text, you agree to these Terms. If you do not agree with these Terms, you should not use our website or services.

1. Use of Our Website and Services

Our website and services are intended for lawful use by adults. By using our website or booking services, you confirm that:

  • You are at least 18 years old.
  • You are using our services in North Carolina.
  • You have the authority to enter into an agreement with us on your own behalf or on behalf of a business or property owner.

You agree to use our website and services only for lawful purposes and in a way that does not harm our business, reputation, systems, or other users.

2. Quotes, Bookings, and Service Changes

You may contact us to request a quote or book services through our website forms, online booking tools, phone calls, emails, or text messages.

Quotes we provide are based on the information you give us, such as location, service needs, and timing. Quotes may be:

  • Limited in time (valid only for a certain period).
  • Subject to change if the details of the job change (for example, different dumpster size or location).

When you confirm a booking, we will schedule your service based on availability. We may contact you to adjust the date or time if needed.

If you need to cancel or reschedule, we ask that you give us reasonable notice so that we can update our schedule. We may have cancellation, rescheduling, or other service policies that we share with you at the time of booking; those policies are part of these Terms.

We reserve the right to refuse or cancel any service or booking if:

  • You do not meet our service requirements or eligibility.
  • We believe the requested service would be unsafe or unlawful.
  • There is a mistake in the information or pricing that we cannot reasonably honor.

3. Pricing, Payment, and Taxes

Prices for our services may vary based on dumpster size, location, rental period, and other factors. We will explain pricing at the time of quote or booking.

You agree to pay all fees and charges associated with your service in the manner and timing we discuss with you (for example, payment before delivery or at a specified time). Any applicable taxes, fees, or surcharges may be added to your total.

We may change our prices at any time, but changes will not affect services that you have already booked and confirmed, unless:

  • You change the service details (for example, need a different dumpster size or extended rental period).
  • There was a clear error or mistake in the price originally given.

4. Customer Responsibilities

When you book a dumpster rental or related services, you agree to:

  • Provide accurate and complete information about the service address, contact details, and any special access needs.
  • Ensure that we have safe and legal access to the placement location for the dumpster (including proper clearance and surface).
  • Follow any instructions we provide about safe use of the dumpster and materials that may or may not be placed in it.
  • Comply with all applicable laws, rules, and regulations related to waste disposal and use of the dumpster.

Some materials may be prohibited or restricted by law or by our policies (for example, hazardous or dangerous materials). We may give you additional written or verbal instructions that are part of these Terms.

If improper use of the dumpster or property conditions cause damage, extra fees, or safety concerns, you may be responsible for additional charges, as permitted by law and our service policies.

5. Prohibited Uses of the Website

When using our website, you agree that you will not:

  • Use the site for any unlawful purpose.
  • Try to gain unauthorized access to our systems, accounts, or data.
  • Interfere with or disrupt the operation of the website or any networks or security used by the website.
  • Use the website to send spam, harmful code, or any content that is abusive, offensive, or inappropriate.
  • Use any automated tools (such as bots or scraping tools) to access or collect data from the site without our permission.

We may monitor the use of our website and take reasonable steps to protect our systems and users, including blocking access for misuse or suspicious activity.

6. Intellectual Property

The content on our website, including text, logos, graphics, images, and layout, is owned by us or used with permission from others and is protected by copyright, trademark, and other laws.

You may view and print content from our website for your personal, non-commercial use related to our services. You may not:

  • Copy, reproduce, distribute, modify, or create new works from our website content without our written permission.
  • Use our name, logo, or other trademarks in a way that may cause confusion or suggest an endorsement without our written consent.

Any feedback or suggestions you choose to share with us about our services or website may be used by us to improve our business, and we are not required to provide compensation for such feedback.

7. Third-Party Tools and Links

Our website may use third-party tools, such as analytics or online booking providers, to help us understand how the site is used and to manage appointments. These tools may collect and process information in accordance with their own terms and policies.

Our website may also contain links to third-party websites or resources that we do not control. We are not responsible for the content, policies, or practices of those third-party sites. If you visit those sites, you do so at your own risk and should review their terms and privacy policies.

8. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis.

To the fullest extent allowed by law, we do not make any promises or warranties, express or implied, about:

  • The accuracy, completeness, or reliability of the information on our website.
  • The continuous or error-free operation of the website.
  • The suitability of our services for any particular purpose beyond what we expressly state.

Any information on our website is for general guidance only and may be updated or changed at any time.

9. Limitation of Liability

To the fullest extent allowed by law, Big Daddy’s Dumpsters and its owners, employees, and agents will not be liable for:

  • Any indirect, incidental, special, or consequential damages, including lost profits, loss of data, or business interruption, that arise from your use of our website or services.
  • Any damages related to events beyond our reasonable control (such as severe weather, natural disasters, or other emergencies).

Our total liability for any claim related to our services or these Terms will be limited to the amount you paid us for the specific service that gave rise to the claim, to the extent allowed by law.

Nothing in these Terms is intended to limit your rights that cannot be limited under applicable law.

10. Indemnification

You agree to indemnify, defend, and hold harmless Big Daddy’s Dumpsters and our owners, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of:

  • Your use of our website or services.
  • Your violation of these Terms.
  • Your violation of any law or third-party rights in connection with your use of our services.

11. Governing Law and Dispute Resolution

These Terms and any dispute or claim related to them or to our services are governed by the laws of the State of North Carolina, without regard to conflict-of-law rules.

Any dispute between you and us that cannot be resolved informally will be handled in the state courts or, if applicable, federal courts located in North Carolina. By using our website or services, you agree to the personal jurisdiction of these courts.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, services, or legal requirements. When we make changes, we will update the “Last updated” date at the top of this page.

If you continue to use our website or services after we post updated Terms, you are agreeing to the new Terms. We encourage you to review this page from time to time.

13. Contact Us

If you have any questions or concerns about these Terms or our services, please contact us:Big Daddy’s Dumpsters
Email: info@bigdaddydumpz.com
Phone: 828-380-6003
Mailing address: Marshall, North Carolina, USA